Privacy Policy
Last Updated: October 2025
At Her Cozy Crafts, we value the trust you place in us when you share your information. This policy explains, in simple words, how we handle your personal data when you visit our website, contact us, or make a purchase.
When you place an order, we collect basic details such as your name, phone number, email address, and delivery address. This information helps us confirm your order, arrange delivery, and stay in touch if we need to. Payment details are handled securely by our payment partners, and we never store or see your full card information. If you contact us through email, WhatsApp, or social media, we may keep your message history to respond or follow up on your request.
We use your information to process and deliver orders, communicate updates, and improve your overall experience with our brand. Sometimes, we may also share updates or new product news, but only if you have chosen to receive them. We do not sell, trade, or rent your personal information to anyone.
To complete your orders smoothly, we may share limited details with a few trusted service providers such as courier companies, payment gateways, website hosts, and email platforms. They use this information only to perform their specific services for us. If you are ordering from outside Pakistan, your data may be processed in another country by these providers. All partners we work with follow standard data protection practices to keep your information safe, no matter where it is handled.
Our website may use small files called cookies that help remember your preferences or show us general website traffic patterns. These do not collect personal information and can be turned off anytime in your browser settings if you prefer.
We take reasonable measures to keep your data secure and protected against unauthorized access or misuse. While no system is completely risk free, we use reliable tools and trusted partners to safeguard your information as best as possible.
We keep your information only as long as necessary to fulfill your order and meet legal requirements. You are responsible for providing correct information when placing an order and for keeping your own device and account details private. We are not responsible for issues caused by incorrect delivery details, unauthorized access to your accounts, or privacy practices of third party services we link to, such as payment gateways or social media platforms.
You can reach out to us anytime at info@hercozycrafts.com if you wish to update, correct, or delete your personal information. You can also unsubscribe from our messages whenever you choose.
We may update this Privacy Policy from time to time. When we do, we will post the new version here with the updated date at the top.
For any questions about your privacy, feel free to contact us at +92 348 3357755 or info@hercozycrafts.com. We are always here to help.We may update this Privacy Policy from time to time. When we do, we will post the new version here with the updated date at the top.
Have a design in mind that feels close to your heart?
BRING YOUR VISION TO LIFE WITH HERCOZY CRAFTS
At Her Cozy Crafts, we create custom wooden décor that reflects your story and style. Whether it’s a personalized lamp, a statement wall piece, or a unique driftwood design, we shape your vision using nature’s raw materials. Each piece can be customized, from the design and structure to the artwork, finishing details to a distinctive lampshade design, or specific dimensions to perfectly fit your space. Every custom order is made thoughtfully, designed in-house in Pakistan, crafted from real wood, and finished with the warmth and soul that define Her Cozy Crafts.
Submit your inquiry today, and let’s work together to create something truly exceptional, uniquely beautiful, and entirely yours.
Her Creations in Your Homes
See how our handcrafted wooden décor adds warmth and charm to real homes across Pakistan and beyond.
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